IT Support Tech


  • High School Diploma or equivalent

  • Bi-lingual English/Spanish preferred; must be able to read, write and speak English

  • Customer Service Skills

  • Advance Computer Skills


  • Excellent communication, Customer Service and telephone skills.

  • Strong troubleshooting skills

  • Strong organizational skills and ability to multi-task effectively.

  • Detail oriented and able to work efficiently in a stressful environment.

  • Strong sense of teamwork.

  • Able to respect and maintain patient confidentiality at all times.

  • Must be able to work with the Practice Management System.

  • Must be able to work independently.

  • Must be able to follow policies and procedure.

  • Versed in the following technologies:

    • Windows XP/7/8

    • Basic TCP/IP Networking (Switches, Routers, IP knowledge)

    • Web technologies and browsers

    • Domain Structure

    • Printer setup and configuration

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